Listening Line

Penny Appeal's Listening Line is a confidential, freephone helpline for adults aged 18+ providing national coverage, to those who find themselves increasingly worried about COVID-19 and how it may affect their daily lives. This can be both difficult and stressful, as the elderly specifically are beginning to self-isolate, those in their early and mid-twenties are avoid social activities and everyone increasingly works from home.

We operate 7 days a week from 12noon - 8pm via 0300 303 1360. Callers can be reassured that there will be no cost to them whatsoever. Our Helpline Team are available to support all adults who are feeling anxious, isolated and worried during this global pandemic. 


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Domestic Abuse

Penny Appeal’s Domestic Abuse Helpline serves both male and female survivors of domestic abuse, aged 18+ nationwide. We operate 7 days a week from 10am to 10pm via 0808 802 3333. Callers can be reassured that there will be no cost to them whatsoever and the number won’t show up on any bills. Our trained practitioners can offer tailored help and support, with a safe and confidential listening ear.

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MY Helpline

Our new Helpline is a free support helpline for young people aged 11-24, which is open 4pm-10pm via 0808 802 7777 every day, excluding bank holidays. Trained practitioners offer active listening and support, helping young people with any issues they may be having. We can also provide young people with access to counsellors with Islamic knowledge via email, and offer initial contact with a counsellor within 48 hours if needed.

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