How and when will I recieve my tickets?

You will get an email receipt confirming your payment as soon as you purchase your ticket(s) – this will be our standard “thanks for your donation” receipt. You will then receive a confirmation of your ticket order within 2 working days.

Official e-tickets will be sent to your email address one week before the actual event. SMS reminders will also be sent out a few days before the event.

You may also receive updates about the event via email so do please keep an eye out!

What if I don't recieve my tickets?

If you haven't received your e-tickets 2 days before your event, please kindly contact us on 03000 11 11 11 or events@pennyappeal.org

Which performers will be at my city?

Bradford: Abdullah Afzal, Hamza Bouzhar, Sukina Noor, Sajal, Abdullah Haqqani, MoYah, Faz Shah, Bustami, Safe Adam.

Blackburn: Prince Abdi, Sukina Noor, Hussnain Lahori, Abdullah Haqqani, MoYah, Hamza Bouzhar, Bustami, Safe Adam.

Manchester: Abdullah Afzal, Sukina Noor, MoYah, Abdullah Haqqan, Hamza Bouzhar, Bustami, Safe Adam, Waqas (Outlandish).

Glasgow: Abdullah Afzal, Hamza Bouzhar, Sukina Noor, Abdullah Haqqani, MoYah, Bustami, Waqas (Outlandish), Safe Adam.

Sheffield: Abdullah Afzal, Hamza Bouzhar, Sukina Noor, MoYah, Faz Shah, Abdullah Haqqani, Bustami, Safe Adam, Waqas (Outlandish).

Bristol: Abdullah Afzal, Hamza Bouzhar, Sukina Noor, Faz Shah, Abdullah Haqqani, Abdullah Afzal, Hassen Rasool, Bustami, Waqas (Outlandish), Safe Adam.

Leicester: Abdullah Afzal, Hamza Bouzhar, Sukina Noor, Faz Shah, Abdullah Haqqani, Hassen Rasool, Bustami, Safe Adam, Waqas (Outlandish).

Birmingham: Abdullah Afzal, Hamza Bouzhar, Sukina Noor, Faz Shah, Abdullah Haqqani, Faisal Salah, Hassen Rasool, Bustami, Waqas (Outlandish), Safe Adam.

East London: Prince Abdi, Hamza Bouzhar, Sukina Noor, Hassen Rasool, Abdullah Haqqani, Bustami, Safe Adam, Waqas (Outlandish).

Wembley: Abdullah Afzal, Mikhaeel Mala, Sukina Noor, Hamza Bouzhar, Abdullah Haqqani, Hassen Rasool, Ismail Hussain, Bustami, Waqas (Outlandish), Safe Adam.

What is the latest I can arrive?

Doors will open on time and the show will start promptly. There will be no late admissions. We request that you arrive in advance of the start time to ensure the show begins on time and to avoid disappointment. 

What does a premium ticket include?

Premium ticket holders will have access to our special seating area which will be towards the front of the venue to ensure the best view! You will receive a wristband upon entry to show that you have a Premium ticket - please ensure you keep this on your wrist throughout the entirety of the event. 

Are accessible seats and assistance available?

If you need specific seating arrangements or assistance please contact us before booking to discuss your requirements. Call us on 03000 11 11 11 or email: events@pennyappeal.org

Will refreshments be available?

There will be light refreshments available to purchase at the venue.

Will there be photography at the events?

Yes, there will be a professional photographer taking photographs on behalf of Penny Appeal to use in our marketing materials and social media channels. If you would prefer for your images not to be used, please let a member of staff know at the event. Images of children will not be used without written consent.

Is there a minimum age?

All ages are welcome at this family-friendly show. However, all children under the age of 13 must be accompanied by an adult at all times.

Does my child need their own ticket?

Babies who do not require a seat do not need a ticket, however, any child old enough to have their own seat will require a ticket.

Can I get a refund?

Unfortunately, we do not offer refunds if you change your mind or can no longer attend the event.

What happens if the event is cancelled?

In the unlikely event that we have to cancel the event we will do our best to rearrange. However, if this is not possible we will offer a refund.

Is my payment secure?

We only use secure systems with banking standard safety features to make sure that your payment and financial data cannot be compromised. All online payments are securely processed via KeyIVR Ltd, WorldPay, PayPal and/or SmartDebit and no financial data is retained on our servers.

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