You will get a receipt confirming your payment as soon as you order – this will be our standard “thank you for your donation” receipt. You will then receive an e-ticket 5 working days before the event. If you have provided your mobile number you will also receive an SMS confirmation a day before the event.
If you have not received your e-tickets two days before the event, please contact firstname.lastname@example.org
The doors will close at 1pm for any matinee showings.
The doors will close at 7pm for any evening showings.
The registration team are unable to register anyone whom arrives after doors closing so please be sure to arrive in plenty of time.
The show will finish at 4pm on Matinee shows and the evening shows will finish at 10pm.
If you need specific seating arrangements or assistance please contact us before booking to discuss requirements. Call us on 03000 11 11 11 or email email@example.com.
We do not offer refunds if you change your mind or cannot attend the event.
We only use secure systems with banking standard safety features to make sure that your payment and financial data cannot be compromised. All online payments are securely processed via KeyIVR Ltd, PayPal or SmartDebit and no financial data is retaineon our servers.
Babies who do not require a seat do not need a ticket, however, any child old enough to have their own seat will require a ticket.
For any further questions, please email firstname.lastname@example.org