Our Terms and Conditions

Domestic Abuse is a service of Penny Appeal

Penny Appeal
Cross Street Chambers
Cross Street
Wakefield

WF1 3BW

Registered Charity Number 1228341

Terms and Conditions:

  1. Your use of this site constitutes acceptance of these Terms and Conditions, which take effect on the date of your first use of the site.
  2. Penny Appeal reserve the right to change the Terms and Conditions at any time by posting changes online. Your continued use of the site after changes are posted constitutes acceptance of this agreement as modified by the posted changes.
  3. Penny Appeal doesn’t accept liability for any damages, including, without, limitation, indirect or consequential damages, or loss of profits, or any damages whatsoever arising out of or in connection with the use or loss of use of this site so far as permissible by law.
  4. Penny Appeal doesn’t warrant that the functions contained in the material included in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials.
  5. If there’s a conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material, then the latter shall prevail.
  6. If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent to and within the jurisdiction in which that Term and Condition is illegal, invalid and unenforceable, it shall be deleted from this clause and the remaining Terms and Conditions shall survive, remain in full force and continue to be binding and enforceable.
  7. These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising here from, shall be exclusively subject to the jurisdiction of the courts of England and Wales.
  8. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.
  9. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict, or inhibit the use and enjoyment of this site by any third party. Such restriction and inhibition includes, without limitation, conduct which is unlawful or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive material or disruption of normal flow of dialogue within this site.

Copyright Restrictions:

  1. All rights reserved; no part of this website, including information, images, photos, logos, names and icons may be copied, republished, posted, broadcast or reproduced in any form whatsoever without the prior written permission of the copyright holders.
  2. Documents on the site may not be downloaded, altered or adapted for any purpose except for personal, non-commercial use.

Using the Domestic Abuse Website:

  1. Accessing the Domestic Abuse website is free if you’re connected to wifi. This includes the web-chat service.
  2. Accessing our website and watching videos will use your mobile data or credit. So it’s always a good idea to use wifi if you’re not sure.

Get in touch

Before Reaching Out

Callers are asked to ensure they are in a safe environment when making a call to the helpline.

Callers do not have to give their real name if they do not want to, an alias can be provided. Or if callers prefer, our Helpline Practitioners can offer a caller contact code which can be used each time a call to the helpline is made. This allows us to easily find call records and means callers will not be asked to repeat information they have previously provided.

You are important. Get in touch now.

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